1. Introduction

La Kazbek guesthouse (hereinafter "we", "the guesthouse") respects the privacy of our website visitors and guests. This policy describes how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and the legislation of the Republic of Moldova.

2. Data We Collect

We collect the following categories of personal data:

• Identification data: name, email address, phone number

• Booking data: stay dates, accommodation preferences, number of guests

• Payment data: securely processed through MAIB; we do not store card details

• Browsing data: cookies, IP address, browser type (only with consent)

3. Purpose of Data Processing

We use your personal data for:

• Processing bookings and shop orders

• Communication regarding your stay (confirmation, details)

• Improving our services and website experience

4. Legal Basis for Processing

We process your data based on: (a) explicit consent given through forms; (b) necessity of contract performance (booking, order); (c) our legitimate interest in improving services.Repudiandae possimus aut illum et nemo. Placeat aliquam sapiente pariatur minus dolorem fugit voluptate nisi. Corporis dolor recusandae ut eum. Minus at voluptatum quaerat blanditiis quo non. Est natus cumque consectetur sunt.

5. Data Retention

Personal data is kept for the duration necessary to fulfill the purposes for which it was collected, but no longer than 3 years from the last interaction. Financial data is kept as required by law (5 years).

6. Your Rights

Under GDPR, you have the following rights:

• Right of access to personal data

• Right to rectification of inaccurate data

• Right to erasure (right to be forgotten)

• Right to restriction of processing

• Right to data portability

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including SSL encryption, restricted access, and continuous monitoring.

8. Contact

For any questions regarding the protection of personal data, you can contact us at:
Email: pensiunea.kazbek@gmail.com
Phone: +373 698 22 500